1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6301272729
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a strong internet connection and wait for a proper signal. If you don't receive the OTP after waiting, try again by clicking on send OTP. If issues persist, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number assigned to you. If you've changed numbers, submit your updated KYC (Know Your Customer) details to customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated features without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, this withdrawal limit applies only to earnings from gaming activities, and not to bonus rewards. Users cannot withdraw bonus money they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and all bank details. This will ensure a smooth and secure onboarding process. Failure to do so may delay or prevent completion of your application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a seamless process, completing in 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours in such cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their customer care centre.
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