1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9831780048
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login, making the process much simpler.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the timed period to pass before reaching out to the app's support system for assistance via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and play without any problems. This should allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means users can withdraw the money they've earned from playing games, but not the bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure all your Know Your Customer (KYC) details are filled out and submitted in the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically complete the process within 3 hours, but this timeframe can range from 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours for the transaction to be processed. This delay can occur occasionally, despite the app's overall fast and stable services.
Q4: Why is the bonus balance not being withdrawn?
Earnings from the bonus can only be used within the gaming environment and cannot be withdrawn by anyone else. You can withdraw the money won while playing with the bonus amount. The bonus earnings are separate from regular winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your account settings and check your transaction history, as the withdrawal request may be processed within 24 hours. If the issue persists, contact their care centre for assistance.
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