1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7024665623
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you will be logged in securely. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP button to be active. If you still don't receive the OTP after a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, update your KYC details and submit them to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only allowed for money earned through gaming, not bonus funds. This means you can cash out the rewards you've accumulated from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a range of 30 minutes to 3 hours. However, delays can occur, potentially extending the waiting time to up to 24 hours for payment confirmation. This may be due to unforeseen issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings made using the bonus funds can be withdrawn. The earnings from playing games with the bonus amount are separate and can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
To make banking easy and flexible, we offer a range of deposit and withdrawal methods, encompassing credit and debit cards, electronic wallets, bank transfers, and even cryptocurrencies. Our fast payment system ensures that your earnings are credited to your account quickly, allowing you to enjoy your rewards without delay. This streamlined process enables you to access your funds whenever and wherever you need them, providing greater control and convenience over your financial transactions.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or issues you may have, ensuring a seamless and thrilling gaming experience. Whether you're embarking on a new adventure or continuing an existing one, our team is always ready to help you overcome any obstacles and provide guidance whenever you need it. With 1ace, you can expect an unparalleled gaming experience that is second to none. Our team is committed to delivering exceptional entertainment, with big wins and exciting opportunities just a click away. Whether you're a seasoned gamer or just starting out, we're here to provide a safe and enjoyable environment for you to explore and have fun. So why wait? Join the 1ace community today and start your journey to an unforgettable gaming experience. With our dedicated support team and commitment to customer satisfaction, you can trust that you're in good hands.