1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1100990987
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure a stable internet connection with a strong signal. If you don't receive the OTP after a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to our customer support team through email to assist with transferring your account. This will help resolve the issue and secure your account access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the updated app without any problems. This should resolve any compatibility or login issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming funds, not bonus amounts collected. The earned gaming funds can be withdrawn once you have accumulated a minimum amount of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details through this app, which includes saving your Aadhaar card, UPI, and all bank details. This information is necessary for the app to verify your identity and facilitate transactions. Please ensure all required details are accurately saved and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours, but in some cases, payments may be delayed. When this occurs, users may experience a wait of up to 24 hours for their transactions to be completed. This delay is an exception to the app's usual quick processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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