1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8962486552
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and faster access method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any issues related to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are restricted to earned gaming money, excluding bonus amounts. This means users can only withdraw the winnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasionally, payment delays can occur, requiring a wait of up to 24 hours. This may cause some variability in the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn for anyone else. You can withdraw the funds you've earned from playing games with the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is pending, don't worry - the money will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
1ace prioritizes responsible gaming, providing tools to help you manage your gameplay time and expenses. Our dedicated customer support team is available 24/7, 365 days a year, through live chat, email, and phone, to assist with any questions or concerns you may have. With our support, you can rest assured that you'll have a seamless and enjoyable experience. Our team is committed to ensuring that you can fully immerse yourself in the captivating world of 1ace, with unparalleled entertainment and emotion at your fingertips.
At 1ace, we prioritize your convenience and security by offering a wide range of deposit and withdrawal methods. You can choose from popular options such as credit cards, electronic wallets, cryptocurrencies, and bank transfers, all protected by advanced cryptographic technology to ensure secure and fast transactions. Our deposit methods cater to different needs and preferences, allowing you to transfer funds quickly and easily. Whether you're using a credit card, debit card, or electronic wallet, our system is designed to provide a seamless and hassle-free experience. For added security, our transactions are protected by advanced cryptographic techniques, ensuring that all data transmitted is encrypted and secure. This means that your personal and financial information is safe from unauthorized access or tampering. In addition to our deposit methods, we also offer a range of withdrawal options to make it easy for you to access your funds. Whether you need to receive your winnings in cash, transfer funds to your bank account, or use a cryptocurrency exchange, we have a withdrawal method that suits your needs. At 1ace, we understand the importance of security and convenience in online transactions. That's why we've implemented robust measures to ensure that your transactions are quick, secure, and easy to manage. With our advanced cryptographic technology and user-friendly interface, you can focus on what matters most - enjoying your online gaming experience.