1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2868138688
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to you. This will securely log you in without the need for a password or email login. Simply enter your mobile number and verify the OTP for easy access.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, try clicking on send OTP again and wait for the allotted time. If you're still unable to receive the OTP, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any issues and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should provide a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only permitted for money earned through gaming activities, and bonus funds cannot be withdrawn. This restriction applies to ensure that users can only access their genuine earnings.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save all required KYC details in this app, including your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure transaction. Please ensure all information is accurate and up-to-date before submitting.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically take 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal after earning money by playing games with the bonus amount. This bonus earnings are separate from the withdrawals that can be made from actual gaming wins.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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