1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0991031649
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient login method allows you to access the app easily and quickly.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can try clicking "send OTP" again or wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems. This should allow you to access the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for funds earned from gaming, not including bonus rewards. This means users can only withdraw earnings from actual games played, not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, occasional payment delays may cause users to wait for up to 24 hours for the transaction to be processed. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To proceed, check your transaction history in the settings and verify that your withdrawal request is being processed. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our commitment to exceptional customer service is unparalleled. We provide round-the-clock support through multiple channels, ensuring that you receive prompt and helpful assistance whenever you need it. Whether you prefer to communicate through live chat, email, or phone, our dedicated team is always available to address any questions or concerns you may have. Join 1ace today and experience the ultimate online casino adventure, featuring endless entertainment options, generous bonuses, and exceptional gaming experiences. Our mission is to provide a seamless and enjoyable experience for all our players, and we are confident that you will find exactly what you're looking for with us.
At 1ace, we recognize the significance of secure and convenient transactions, which is why we offer a range of deposit and withdrawal methods to cater to different user preferences. Our platform supports popular payment options such as credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. This diverse range of payment methods allows users to choose the most suitable option for their needs, ensuring a seamless and hassle-free experience. In addition to our extensive payment options, we also prioritize the security and protection of our users' personal and financial information. To achieve this, our platform utilizes advanced cryptography technology to ensure that all data is encrypted and securely stored. This means that users can rest assured that their sensitive information is protected from unauthorized access and tampering. Our commitment to security is unwavering, and we continuously invest in the latest technology and security protocols to guarantee the confidentiality, integrity, and availability of our users' data. By combining our advanced cryptography technology with our robust payment options, we provide a secure and reliable environment for our users to conduct their transactions with confidence.