1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0925598756
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong and stable internet connection. After verifying your internet, click on send OTP and wait for it to be sent. If the OTP doesn't arrive within the specified time, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate the transfer of your account. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To access the updated app, uninstall the current version from your device. Download the latest version of the app, and you'll be able to log in and play without any issues. This should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other similar apps. Withdrawals are only possible for earnings from gaming, with the option to withdraw bonus money not available. This means users can only access the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
For the app, you are required to complete and submit your KYC details, which should include saving your Aadhar card, UPI, and all bank account information. This is a necessary step to ensure a seamless experience within the app. Your cooperation in providing these details will expedite the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a relatively quick process, taking anywhere from 30 minutes to 3 hours to complete. However, payments may experience delays, potentially requiring a wait of up to 24 hours. This can impact the overall processing time for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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