1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3423306041
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after a suitable waiting period, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with account transfer. This helps facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should fix any issues you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can only redeem their actual winnings, not any additional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and all bank details. This is a necessary step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This variation in processing time may occur due to external factors affecting the payment system.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes, and it cannot be withdrawn for anyone else. Any funds earned from playing games with the bonus amount can be withdrawn. This means bonus earnings are for gaming use only, not for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, ready to assist you with any questions or concerns you may have. Our team is committed to providing exceptional service, ensuring that you have a seamless and enjoyable experience with us. In addition to our exceptional support, we also offer generous bonus schemes and loyalty programs that reward our players for their loyalty and activity. The more you play, the more rewards you can earn, giving you even more opportunities to win and have fun. By joining 1ace, you'll gain access to endless entertainment options, including a wide range of games and features. Our platform is designed to provide a unique and engaging experience, with new and exciting opportunities to discover around every corner. We're proud to be the best choice in the online gaming world, and we invite you to join us today to see why. With our commitment to customer satisfaction, generous rewards, and endless entertainment options, 1ace is the perfect destination for players of all levels. Come and experience the thrill of online gaming with us, and discover why we're the top choice for players worldwide.
For banking services, 1ace offers a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, making transactions fast and hassle-free. This ensures that players can focus on their gaming experience without any interruptions. The company's 24/7 customer support team is always available to assist players with any queries or issues, providing a smooth and enjoyable gaming experience. Whether players need help with deposits, withdrawals, or any other aspect of their account, the dedicated support team is there to assist them.