1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5497423315
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click on "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active mobile number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. You can only withdraw earnings from gaming activities, not bonus rewards. This means you can withdraw the money you've earned from gaming, but not the bonus money you receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface), and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours before resolution. This delay is an exception to the otherwise swift processing times within the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used in gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
To enhance your gaming experience, we offer live dealer games where you can interact with professional croupiers in real-time, bringing the authentic casino atmosphere to your screen. Your security and convenience are our top priorities, and we provide support for a range of safe deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. Our customer support team is available 24/7, providing prompt and effective assistance whenever you need it. We also regularly offer exciting promotions and a generous loyalty program to reward our valued players. At 1ace, we are committed to delivering an online casino experience that is both thrilling and rewarding. Join us today and step into a world of entertainment and opportunities. Enjoy the excitement of live dealer games, the rush of winning, and the comfort of knowing that your personal and financial information is secure. Our team is dedicated to providing you with an exceptional gaming experience, and we look forward to welcoming you to our online casino community.
Our topmost concerns are security and protection. We provide a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring a complication-free transaction process. This allows our customers to feel confident and secure when conducting financial transactions with us. Our user-friendly interface is designed to be easy to navigate, making it simple for customers to deposit and withdraw funds as needed. Additionally, our responsive customer support team is always available to assist with any questions or concerns, ensuring that our customers receive the help they need in a timely and efficient manner. We understand that our customers' personal and financial information is sensitive and valuable, and we take every necessary step to protect it. Our platform is designed with the latest security protocols and encryption methods to prevent unauthorized access and ensure that all data is transmitted securely. Furthermore, our commitment to security and protection extends beyond our platform. We work closely with our payment partners and financial institutions to ensure that our customers' funds are protected and secure, giving them peace of mind when playing with us. Our goal is to provide a seamless and enjoyable gaming experience, and we are dedicated to maintaining the highest levels of security and protection to achieve this.