1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3140995064
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, click on send OTP again after a short wait. If the problem persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate the account transfer. This will ensure a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and play with the updated app. This should resolve any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not bonus amounts. This limits the withdrawal to the actual earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing can cause wait times of up to 24 hours. This variation in processing times may occur from time to time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. Withdrawals are permitted for funds earned by playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, the satisfaction of our players is paramount. Our user-friendly platform ensures a seamless navigation experience across multiple devices, while generous promotions and bonuses enhance their gaming adventure. Depositing and withdrawing funds is a breeze, with various secure options available, including credit cards, e-wallets, and cryptocurrencies. Furthermore, our dedicated customer support team is available 24/7, ready to assist with any questions or concerns, ensuring that you have a peaceful and enjoyable experience every moment. Join us at 1ace today and discover the unparalleled excitement and endless possibilities that await you!
At 1ace, we are committed to providing a safe and uninterrupted environment for all transactions. We offer a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and bank transfers, ensuring convenience and peace of mind for our players. We understand the importance of flexibility and ease of use, which is why we have implemented a variety of payment options to cater to different needs and preferences. In addition, our platform is equipped with state-of-the-art security measures to protect the integrity of our transactions. We employ advanced encryption technologies and robust firewalls to prevent unauthorized access and ensure the confidentiality of our players' personal and financial information. We also prioritize customer support, offering 24/7 assistance to address any questions or concerns our players may have. Our dedicated team is available to respond promptly and provide personalized solutions to ensure that our players have a seamless and enjoyable experience. Whether you need assistance with a transaction, have a question about our services, or require technical support, we are here to help. Our commitment to safety, security, and customer satisfaction is unwavering, and we strive to maintain the highest standards of quality and reliability in all aspects of our operations. At 1ace, we are dedicated to providing a trustworthy and enjoyable experience for all our players.