1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8882509355
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This method replaces the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the "send OTP" button to load. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please submit your proper KYC (Know Your Customer) details to our customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should give you a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus money not being redeemable. This allows you to cash out your winnings, but not your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all the required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, adding to the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, your convenience is our top priority. We provide secure and hassle-free deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrency options, ensuring that your transactions are swift and protected. Our platform is optimized for use on both desktop and mobile devices, allowing you to enjoy uninterrupted gaming anywhere. In addition, our 24/7 customer support, attractive bonuses, promotions, and loyalty programs guarantee a unique online casino experience. Join us today and discover why 1ace stands out as a leader in the digital gaming world.
Our platform is designed with user-friendly navigation and cutting-edge technology to ensure a safe and interruption-free gaming environment. We offer a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, making it easy and convenient for you to manage your funds with confidence. Our team of dedicated customer support is available 24/7, 365 days a year, to assist you with any questions or concerns, giving you peace of mind as you embark on your gaming journey. Whether you have a query about making a deposit, withdrawing your winnings, or need help with a game, our support team is always just a click away, ready to provide prompt and helpful assistance. We understand the importance of a seamless gaming experience, and our team is committed to ensuring that you can focus on what matters most – enjoying your favorite games and having fun.