1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9462966350
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verifying this code will securely log you in without needing a password or email. This convenient method saves you the hassle of remembering passwords or email login details.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal, and then click "send OTP" to wait for the verification code. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your existing active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and install it. This should allow you to log in and access the updated version with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus funds. This means that users can only withdraw the money they've earned from playing games, not the bonus amounts they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI details, and all your bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay can add to the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus funds themselves are not withdrawable, but any winnings earned while using them can be withdrawn. Any money won from gaming with the bonus amount can be accessed for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, your funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
We take pride in offering a secure and user-friendly platform that allows you to enjoy seamless gaming experiences on all devices. Our deposit and withdrawal methods are diverse and flexible, supporting the major credit cards, electronic wallets, bank transfers, and even cryptocurrencies, giving you the freedom to manage your funds with ease and confidence.
Beyond our impressive selection of games, 1ace stands out for its dedication to customer satisfaction by providing flawless deposit and withdrawal methods. With a wide range of secure payment options, including credit cards, electronic wallets, and bank transfers, you can rest assured that your transactions will be safe and swift. Our team is committed to ensuring that your experience is seamless and stress-free. Our customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you're looking for help with a payment issue, need guidance on a game, or simply want to know more about our services, our friendly and knowledgeable staff is always here to help. With 1ace, you can enjoy a hassle-free gaming experience, free from worries and distractions. From depositing funds to withdrawing winnings, our payment systems are designed to be easy to use and secure. You can choose from a variety of payment methods, including popular options like Visa, Mastercard, and PayPal, as well as traditional bank transfers. Our system is designed to ensure that all transactions are processed quickly and efficiently, so you can get back to what matters most - enjoying your favorite games. Our customer support team is also available to help with any technical issues you may encounter. Whether you're experiencing connectivity problems, need assistance with a game, or have a question about our services, we're here to help. Our team is dedicated to providing you with exceptional service, so you can focus on having fun and enjoying your gaming experience.