1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9366419911
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you won't need to use a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive an OTP, click on send again and wait. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to assist with transferring your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you'll be able to log in and start playing. This should fix any problems you were experiencing and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus amounts. This means users can only cash out the money they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card, UPI details, and bank information. This will help facilitate the verification process. Saving these details will also enable seamless transactions and future interactions within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur, potentially extending wait times up to 24 hours for payment processing. This delay can happen when there are issues with payment transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. These winnings are separate from the bonus funds and can be accessed independently.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for further assistance.
Our platform provides 24/7 customer support, accessible through live chat, email, and phone, to assist you with any questions or issues you may encounter. Our dedicated team is available around the clock to address your concerns and provide solutions to ensure a seamless gaming experience. In addition, we offer attractive bonuses and promotions, including welcome packages and loyalty rewards, to keep your gaming journey exciting and profitable. Our goal is to provide a constantly engaging and rewarding experience, with new opportunities to win and grow your account with every visit. Whether you're a seasoned player or just starting out, our customer support team is here to help you every step of the way. We understand the importance of a responsive and knowledgeable support team, and we strive to provide the best possible service to ensure your gaming experience is both enjoyable and hassle-free.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts! At 1ace, we take pride in offering a premium and friendly experience that caters to both seasoned players and newcomers alike. Our extensive library boasts a wide range of games, including classic slots, interactive video slots, exciting table games such as poker, blackjack, and roulette, as well as immersive live dealer options that bring the casino atmosphere right to your screen. Our collection of classic slots is designed to appeal to fans of traditional casino games, with beloved titles that offer a nostalgic experience and familiar gameplay. Meanwhile, our interactive video slots offer a modern twist, featuring innovative graphics, engaging storylines, and exciting bonus rounds. For those who crave a more social gaming experience, our live dealer games offer a unique opportunity to interact with real dealers and other players in real-time. Our live dealer tables are designed to mimic the excitement of a real casino, with professional dealers, high-quality video, and a range of games to choose from. In addition to our extensive game library, we offer a range of promotions and bonuses to reward our loyal players and newcomers alike. From welcome bonuses to loyalty programs, we strive to provide a gaming experience that is both enjoyable and rewarding. At 1ace, we are committed to providing a safe and secure gaming environment, with secure payment options, robust encryption, and a dedicated customer support team available 24/7. Whether you're a seasoned pro or just starting out, we invite you to join our community of gamers and experience the thrill of online gaming with us.