1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 2244596122
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can easily access the app using just your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the send OTP button to send the one-time password, and if you don't receive it within a specified time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please submit your updated KYC details to our customer support team via email to facilitate account transfer. This will assist in smoothly shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should get your app up to date and functioning properly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other similar apps. Withdrawal is limited to the money earned from gaming, not including bonus amounts. You can only withdraw your actual gaming earnings, not the bonuses you've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure process. All required information must be accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 3 hours, however this time frame can vary from 30 minutes. In some cases, payment processing may be delayed, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player. The bonus itself is not withdrawable, only the winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our comprehensive suite of services ensures a seamless gaming experience, starting with easy-to-navigate interfaces and dedicated customer support available 24/7. We provide a range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring that your transactions are fast and hassle-free. In addition to our robust services, 1ace is committed to responsible gaming and offers numerous tools and resources to help you play responsibly. Our platform is designed to provide a safe and enjoyable environment for all players. At 1ace, we believe that entertainment, security, and exceptional service should come together to create an unforgettable gaming experience. Join us today and discover a world of excitement and adventure, where you can trust that your gaming needs are met with ease and convenience.
At 1ace, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may encounter. Whether you're experiencing a problem or simply need guidance, our team is here to help. We understand that every customer is unique, and we strive to provide personalized support to ensure that your experience with us is nothing short of exceptional. Our support team is comprised of experts who are passionate about delivering exceptional customer service. They are trained to handle a wide range of issues, from technical problems to general inquiries. Whether you're a new customer or a long-time user, our team is committed to providing you with the support you need to achieve your goals. By joining us at 1ace, you'll not only gain access to our dedicated support team, but also a world of excitement and rewards. Our platform is designed to provide a fun and engaging experience, with opportunities to win prizes, earn rewards, and connect with other users who share your interests. Whether you're looking for entertainment, socialization, or simply a new way to pass the time, we have something for everyone. So why wait? Join us at 1ace today and discover a world of emotion and rewards. Our dedicated support team is here to help you every step of the way, and we can't wait to welcome you to our community.