1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2723875273
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. If you still encounter issues, click "send OTP" and wait for the designated time. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once the update is downloaded, you can easily access and play the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, not including bonus amounts. You can only withdraw the earnings from gaming activities, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasionally, payment delays can occur, requiring users to wait for up to 24 hours. In these cases, the overall completion time may be extended beyond the typical timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money is exclusively for gaming use and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it's not successful immediately, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience, while our robust security measures protect your personal and financial information with utmost care. You'll enjoy the convenience of multiple deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, making transactions smooth and secure.
At 1ace, our top priority is customer satisfaction. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. Our team is committed to providing exceptional service and ensuring that your experience with us is nothing short of outstanding. Whether you're looking for entertainment, rewards, or simply a hassle-free experience, we've got you covered. Our support team is comprised of experienced professionals who are passionate about delivering top-notch support and ensuring that your needs are met promptly and efficiently. By joining us today, you'll gain access to a world of unparalleled entertainment and rewards. From exciting games and promotions to exclusive offers and loyalty programs, we've got a wide range of options to suit every taste and preference. So why wait? Join the 1ace community today and experience the thrill of gaming, the excitement of rewards, and the satisfaction of knowing that your needs are always being met. Our dedicated support team is here to guide you every step of the way, ensuring that your experience with us is nothing short of unforgettable.