1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0757357776
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure a strong internet connection. Wait for the strong signal to be established and then click on "send OTP." If the OTP is not received, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If it has changed, please send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless login experience.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and follow the installation process. Once installed, you should be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. This means users can only cash out the money they've earned playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone except the player themselves. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We prioritize your convenience and security by offering a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options. This ensures smooth and rapid transactions. Our platform is designed with user-friendliness in mind, backed by a robust customer support service available 24/7 through live chat, email, and phone. Whether you need assistance with an account issue, have questions about our services, or require guidance on how to use our platform, our dedicated team is always available to help. The chat feature allows for instant communication, while email and phone support provide a more traditional and personalized experience. Our commitment to customer satisfaction means that we are always available to address any concerns or queries you may have, ensuring that you can focus on your financial goals and transactions without any hassle.
At 1ace, we believe in rewarding our players generously, which is why we offer attractive bonuses, promotional offers, and a lucrative loyalty program. Whether you're a newcomer or an experienced player, we're committed to providing an exciting, fair, and rewarding gaming experience from the moment you sign up. Our goal is to create a thrilling adventure for you, with every spin, bet, and win feeling like a celebration. When you join us, you'll be part of a community that values fairness, transparency, and fun. Our team of experts is dedicated to ensuring that every aspect of your gaming experience is top-notch, from the ease of depositing and withdrawing funds to the variety and quality of our games. We're constantly innovating and improving our offerings to stay ahead of the curve, so you can be sure that you'll always find something new and exciting to enjoy. So why wait? Embark on your gaming adventure with us today and discover why 1ace is the preferred choice of online casino enthusiasts worldwide.