1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7114633042
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will trigger an OTP verification, which will securely authenticate you. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please send your updated KYC details to the customer support via email to assist with account transfer. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and enjoy the updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus funds not being eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI information, and bank details. This will ensure that all required information is up-to-date and easily accessible. Submitting these details will help facilitate a smoother experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be completed. This delay can be a drawback to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't successful, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
We take pride in delivering a top-notch customer service and a secure and user-friendly platform. Our platform offers a range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies, making it easy for users to manage their funds. Additionally, our cutting-edge encryption technology ensures that users' personal and financial information is always protected. With our robust security measures in place, customers can feel confident that their data is safe and secure.
At 1ace, customer satisfaction is our top priority. To ensure this, we provide around-the-clock support, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you with any questions or concerns you may have. Additionally, we offer generous bonuses and promotions to enhance your gaming experience and make your journey more rewarding. We believe that a player's satisfaction is directly linked to the level of service and support they receive. That's why we've invested heavily in creating a seamless and enjoyable experience for our customers. From the moment you join us, you'll be treated to a world-class gaming environment that's designed to meet the highest standards. Our community is built on a foundation of trust, fairness, and transparency. We're committed to providing a safe and secure gaming environment, where you can play with confidence and enjoy your favorite games without worrying about your personal and financial information. By joining our community, you'll gain access to a wide range of games, including slots, table games, and live dealer games. Our games are developed by the industry's leading providers, ensuring a high level of quality and authenticity. Our platform is also optimized for mobile devices, allowing you to play on-the-go and enjoy the thrill of gaming whenever and wherever you want. At 1ace, we're passionate about providing an exceptional gaming experience. We're constantly working to improve and expand our offerings, ensuring that our customers always have access to the latest and greatest games and promotions. Whether you're a seasoned player or just starting out, we're committed to providing you with an unforgettable gaming experience. Join us today and discover why 1ace is the preferred choice of demanding online casino enthusiasts around the world.