1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6837349790
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to authenticate your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, ensure a strong internet connection is established. If you're still unable to receive the OTP after clicking "send," wait for the allotted time to pass. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, use the active phone number associated with it. If you've changed numbers, submit your updated KYC (Know Your Customer) details via email to customer support for assistance with account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, and then download the latest version. This will ensure that you have the most up-to-date version, allowing a smooth login and gameplay experience. Once updated, you can easily log in and start playing the app again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn, only the money earned through gaming activities. This means users can only withdraw their actual gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details in this app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only eligible for gaming activities and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your account settings to check your transaction history for withdrawal requests. If the request is pending, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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