1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2516758345
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a Verification Code (OTP). Verify the OTP to securely log in. This method replaces the need for a password or email, making the login process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To send the OTP, check your internet connection for a strong signal and wait for the send confirmation. If you don't receive the OTP within the specified time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus amounts collected. This means users can cash out the money they've won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for verification and account setup. Ensure all personal and financial details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete tasks in as little as 30 minutes to 3 hours. However, payment processing may be delayed, potentially taking up to 24 hours. This delay can occur occasionally, affecting the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history under settings, where you'll see if your withdrawal request is failing. If it's taking longer than 24 hours, the funds will still be added to your wallet account, but if it doesn't happen, you can seek assistance from their care centre.
At 1ace, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter. Whether you're an experienced player or a newcomer looking to take a chance, 1ace promises a gaming environment teeming with opportunities and endless entertainment. Our team is committed to providing a seamless and enjoyable experience for all players, ensuring that your journey with us is as rewarding as it is thrilling. From the moment you join us, you can expect a high level of service, support, and engagement that will keep you coming back for more. So, welcome aboard and get ready to embark on a journey that will exceed your expectations!
Our primary focus is on providing a secure and convenient experience for all users. To achieve this, we offer secure and encrypted transactions, ensuring that all financial information is protected. Additionally, we provide a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies. This allows users to choose the method that best suits their needs and preferences. Our platform is designed with user-friendliness in mind, making it easy to navigate whether you're accessing it on a desktop or a mobile device. The intuitive interface ensures that you can quickly and easily find what you need, without any hassle or confusion. This means you can focus on enjoying your gaming experience, without worrying about the technicalities of the platform.