1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6357212236
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in without needing a password or email. This convenient method streamlines the login process for easy access.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. Wait for the OTP to be sent, and if it doesn't arrive within a reasonable time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated features without any problems. Once installed, you can start playing the app as normal.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are limited to the money earned from gaming activities, and bonus amounts cannot be withdrawn. This policy allows users to redeem their earned rewards, but excludes bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all the required KYC details in the app, including linking your Aadhar card, UPI, and bank details. This information is necessary for verification purposes. Saving these details in the app will enable you to access the service seamlessly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If your withdrawal is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace is committed to providing exceptional customer service, available 24/7, 365 days a year, through live chat, email, and phone support. Our dedicated team is always available to assist with any questions, issues, or concerns you may have, ensuring a seamless and enjoyable experience. To make your gaming experience even more rewarding, we offer attractive bonuses, loyalty programs, and regular promotions. From the moment you join us, you'll be treated to a personalized and engaging experience that's tailored to your preferences. With our commitment to excellence, we guarantee that every visit will be a satisfying and memorable one. Join us today and elevate your online gaming experience to new heights!
To enhance your gaming experience, 1ace provides a range of live dealer options, allowing you to enjoy the thrill of a real casino from the comfort of your own home. We recognize the importance of seamless transactions, which is why we offer a comprehensive selection of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. This ensures that your financial interactions with us are fast, convenient, and secure. Our diverse range of payment options allows you to choose the method that best suits your needs, giving you greater control and flexibility over your gaming experience. Whether you prefer the traditional security of credit cards or the speed and convenience of cryptocurrencies, we have a payment method that is tailored to your preferences. This commitment to providing a seamless and secure transaction experience enables you to focus on what matters most - enjoying your favorite games and having a great time.