1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5965797987
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal is present. If you still don't receive the OTP, click "send OTP" again and wait; if it's still not received, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, provide updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the problem and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play without any problems. This should provide a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can cash out your gaming winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and uploaded within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes or as long as 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours. This variability in processing time is a trade-off for the app's efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn, except for any winnings earned. Any money won while playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and if your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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When it comes to banking options, 1ace offers a wide range of methods for depositing and withdrawing funds, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring fast and hassle-free transactions. Our dedicated customer support team is available 24/7, 365 days a year to assist with any questions or concerns, making your gaming experience smooth and enjoyable. Whether you're looking to make a deposit or withdrawal, our team is always ready to help, providing personalized support to ensure that your transactions are processed quickly and efficiently. Additionally, our banking options are secure and reliable, with multiple layers of protection to safeguard your sensitive financial information. With 1ace, you can rest assured that your financial transactions are in good hands.