1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2466240306
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. After verifying, click on send OTP and wait for the code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app with ease. This should fix any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not applicable to bonus amounts. This allows users to access their earned funds, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay can vary depending on the specific payment method or technical issues.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus earnings only for gaming purposes and cannot withdraw them. Any winnings earned while playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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