1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4857527732
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Enter the OTP (One-Time Password) to verify your identity. This will securely log you in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. After that, click on 'send OTP' and wait for the specified time to receive the code. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will ensure a hassle-free transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can only withdraw the funds you've earned by playing games, not any additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall processing time of transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used for gaming purposes and cannot be withdrawn by others. They can be withdrawn as real cash after being earned by playing games with the bonus amount. In other words, the bonus itself is non-withdrawable, but winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is pending. If it's still pending after 24 hours, the funds should be added to your wallet account automatically. If you encounter any further issues, you can seek assistance from their customer care centre.
1ace provides a user-friendly and welcoming interface, designed to make your gaming journey seamless and enjoyable. Our platform offers a range of deposit and withdrawal methods to ensure a hassle-free banking experience, including credit/debit cards, electronic wallets such as PayPal and Skrill, cryptocurrencies, and direct bank transfers. With a variety of options available, you can easily manage your finances and focus on your gaming experience. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have. Whether you need help with depositing funds, withdrawing winnings, or resolving any technical issues, our team is here to support you every step of the way. We understand the importance of timely and effective support, which is why we prioritize your needs and respond promptly to any inquiries.
Our platform was designed to be friendly and secure, ensuring that your gaming sessions are enjoyable and trouble-free. We offer a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to cater to your preferences and make transactions easy. Additionally, our robust customer support team is available 24/7, 365 days a year, to assist you with any questions or issues that may arise, guaranteeing a seamless and uncomplicated experience on our platform.