1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8378727872
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still encounter issues, wait a few moments and try clicking on "send OTP" again. If the OTP doesn't arrive after the specified time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you're using the updated app and can access its features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus rewards. This means you can only withdraw winnings earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails there, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can seek assistance from their care centre.
1ace offers a range of attractive bonuses and promotions to enhance your gaming experience. From generous welcome packages to ongoing loyalty rewards, you can look forward to a constant stream of benefits and incentives. To ensure a seamless and enjoyable experience, our dedicated customer support team is available 24/7, ready to address any questions or concerns you may have. Whether you're a seasoned player or just starting out, our team is committed to providing top-notch support whenever you need it. Join 1ace today and embark on a thrilling adventure filled with endless excitement and opportunities to win big!
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may have. Whether you're an experienced player or new to the world of online casinos, 1ace provides a captivating, secure, and rewarding environment tailored to meet all your gaming needs. Our expert team is committed to ensuring that your experience is seamless and enjoyable, from the moment you sign up to the moment you cash out. With 1ace, you can expect a world-class gaming experience that is both thrilling and transparent. Our platform is designed to provide a safe and secure environment for all players, with robust security measures in place to protect your personal and financial information. Our team is always available to help with any questions or concerns you may have, and we're committed to resolving any issues promptly and efficiently. At 1ace, we understand that every player is unique, and we're dedicated to providing a personalized gaming experience that meets your individual needs and preferences. Whether you're looking for a specific type of game, a certain level of volatility, or a specific bonus structure, we're here to help you find the perfect fit. So why wait? Join us today and embark on an unforgettable gaming journey with 1ace. Our doors are always open, and we can't wait to welcome you to our community of players. With our commitment to customer satisfaction, top-notch gaming experience, and exceptional support, you can be confident that you've made the right choice.