1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3606236348
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP (One-Time Password) that is sent to you. This will securely log you in without needing a password or email. The mobile number verification makes it easy to log in quickly.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the signal is stable, click on "send OTP" and wait for the code to be sent. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and secure your account access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play smoothly. This should fix the problem and allow you to continue using the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings from gaming activities and not from bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's speedy and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait for up to 24 hours. This variance in processing time may be due to technical issues or high traffic volumes.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn personally. Any money earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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