1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9545590342
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If a strong signal is present, click "send OTP" and wait for the time limit to pass. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your account number has changed, update your customer support team via email with your correct KYC (Know Your Customer) details to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should fix the issue and allow a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, making it one of the higher withdrawal amounts compared to other apps. Withdrawals are only possible for money earned from gaming, not bonuses. This means you can't withdraw bonus funds, only the money you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the typical quick processing times offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This distinction applies to ensure the bonus remains exclusive to in-game use.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
As a player on 1ace, you can take advantage of thrilling bonuses and promotions, rewarding loyalty programs, and top-notch customer service available 24/7 to cater to all your needs. We prioritize your safety by employing advanced encryption methods, ensuring that your personal and financial information remains secure and confidential.
We prioritize your convenience and security by offering support for various deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrency options, ensuring smooth and hassle-free transactions. Our platform boasts cutting-edge technology to provide a seamless and user-friendly interface, optimized for both mobile and desktop devices. In addition, 1ace offers 24/7 customer support through live chat, email, and phone, ensuring that assistance is always just a click away. Our dedicated team is committed to providing prompt and effective solutions to any issues you may encounter. Join us at 1ace today and experience the thrill, rewards, and endless possibilities that come with being part of our thriving online casino community. With a wide range of games, promotions, and features at your fingertips, you'll be able to enjoy an unparalleled gaming experience. So, what are you waiting for? Sign up now and start exploring the exciting world of online casino gaming at 1ace!