1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2135931679
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it a quick and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After the update, you should be able to log in and play without any problems. This will ensure you have the most recent version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other gaming apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only cash out your actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some transactions can take up to 30 minutes. However, there may be occasional delays in payment processing, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history, where you'll see the status of your withdrawal request. If it's not appearing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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