1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0817449577
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This secure method eliminates the need for a password or email login. You can easily log in using just your mobile number and OTP verification.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on send OTP again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If it has changed, submit your updated KYC details via email to the customer support system to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should allow you to play smoothly again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned from playing games, not any rewards or bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details. Filling out and storing this information is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions quickly, usually taking between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception rather than the rule, but it's essential to be aware of the potential wait time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn for anyone else. You can withdraw the money earned from playing games, but only the amount that comes from your own gameplay, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for further assistance.
Navigating our platform is effortless, thanks to a user-friendly interface designed for both beginners and experienced players. We take pride in providing a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that your transactions are swift and hassle-free.
To ensure a seamless gaming experience, 1ace offers a wide range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrency options. This provides users with the flexibility and peace of mind needed for a hassle-free transaction process. Our user-friendly platform has been designed to be intuitive and accessible, allowing you to play on your desktop or on-the-go through our fully optimized mobile version. Whether you're playing from the comfort of your own home or from anywhere in the world, our platform is designed to make your experience as smooth and enjoyable as possible.