1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4796520411
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a secure connection, then click "send OTP" for the code to be sent, after which a time limit applies. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, provide your updated KYC details to the customer support through email to assist with account transfer. This will help in smoothly shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then try logging in to access the updated features. This should allow you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money you've earned from gaming, excluding any bonus amounts. You cannot withdraw bonus money, only the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app, including saving your Aadhaar card, UPI information, and bank details. This is a mandatory requirement for the app. Your prompt completion of these details is necessary for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that can be completed in as little as 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings section to check your transaction history, and if your withdrawal request is failing, it will be added to your wallet account within 24 hours. If the money still doesn't appear, you can reach out to their customer care centre for assistance.
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