1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7182153555
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your same active number. If your number has changed, submit your proper KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without problems. Once updated, you can access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other similar apps. Withdrawals are only possible for money earned through gaming, not for bonus rewards. The app does not allow users to withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeline can range from 30 minutes to 3 hours. However, payment processing may experience delays, with completion times potentially extending up to 24 hours. In these cases, users may have to wait longer than expected for their transactions to be finalized.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned through gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails there, rest assured that the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre.
At 1ace, the prioritization of security and ease is paramount. We offer support for a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that your transactions are seamless and worry-free. Our team of dedicated customer support agents is available 24 hours a day, 7 days a week, ready to assist you with any queries or concerns you may have. Whether you need help with a deposit, withdrawal, or any other issue, our agents are trained to provide fast and effective resolutions, addressing your questions and concerns promptly and professionally.
Welcome to 1ace, your premier destination for online gaming excellence! At 1ace, we are committed to providing an exhilarating and secure gaming experience, tailored to both seasoned players and newcomers. Our platform boasts an extensive collection of games, featuring classic slots, immersive table games like blackjack and roulette, and live dealer experiences that bring the thrill of the casino right to your screen. Our extensive game library is carefully curated to cater to a wide range of tastes and preferences. Whether you're a fan of fast-paced action, strategic gameplay, or social interaction, we have something for everyone. From the excitement of spinning reels in a classic slot machine game to the strategic thrill of placing bets in a game of blackjack or roulette, our games are designed to provide hours of entertainment and excitement. But what sets us apart from other online gaming platforms is our commitment to safety and security. We understand the importance of protecting your personal and financial information, and we take every precaution to ensure that your gaming experience is both enjoyable and secure. Our platform is equipped with the latest encryption technology and strict security protocols to safeguard your data and prevent unauthorized access. In addition to our extensive game library and commitment to security, we also offer a range of features designed to enhance your gaming experience. Our user-friendly interface makes it easy to navigate our platform and find the games you love. Our customer support team is available 24/7 to answer any questions or resolve any issues you may encounter. And, with our rewards program, you can earn points and redeem them for cash, bonuses, and other prizes. At 1ace, we are dedicated to providing an unparalleled online gaming experience. Whether you're a seasoned pro or just starting out, we invite you to join us and discover why we are the premier destination for online gaming excellence.