1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0149062250
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, simply open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this, first check your internet connection for a strong signal. Wait for the signal to stabilize, then click "send OTP" and wait for it to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your valid KYC (Know Your Customer) documents to customer support via email to facilitate the account transfer. This will help resolve the issue and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus rewards. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you have earned money by playing games with the bonus amount. Earnings from these games can then be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if the withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, we pride ourselves on delivering exceptional customer service. Our dedicated support team is available 24/7 to assist you with any questions or concerns you may have. Our team is committed to providing a personalized experience, ensuring that you receive the help you need in a timely and efficient manner. But that's not all. We also believe in rewarding our players generously, offering a wide range of bonuses, promotions, and loyalty programs designed to enhance your gaming journey. From welcome bonuses to loyalty rewards, we have a variety of incentives to keep you engaged and motivated. At 1ace, we understand the importance of building strong relationships with our players. That's why we've implemented a range of programs aimed at recognizing and rewarding your loyalty. From daily promotions to exclusive tournaments, we're committed to providing a unique and exciting experience that sets us apart from other online casinos. So why wait? Join us today at 1ace and discover why we're the best online casino experience around. With our dedicated support team, generous rewards, and commitment to excellence, we're confident that you'll have a gaming experience like no other.
Our dedicated team of customer support specialists is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Additionally, our robust security measures are in place to protect your personal and financial information, ensuring that your online experience is safe and secure. Join us today and become part of the 1ace community, where you'll have access to an unparalleled world of online entertainment and exciting opportunities. Our platform offers a vast array of games, content, and features that will keep you engaged and entertained for hours on end. Whether you're looking for a relaxing and enjoyable experience or a chance to win big, we have something for everyone. Our commitment to providing an exceptional user experience is unwavering, and we're dedicated to ensuring that every interaction with our platform is seamless and enjoyable. Our customer support team is always available to help with any issues or questions you may have, and our security measures are designed to keep your personal and financial information protected. So why wait? Join the 1ace community today and discover a world of online entertainment and opportunities that's unparalleled in its excitement and variety. We look forward to welcoming you to our community and sharing in the fun and excitement that awaits!