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This app is available for your device
1
This app is available for your device
Contact
+91 3137982104
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1?
To log in, simply open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you don't receive the OTP after clicking send, wait for the designated time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the number has changed, submit your updated KYC (Know Your Customer) documents to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Then, download and install the latest version of the app, which should fix any compatibility problems. Once installed, you should be able to log in and start playing the app without issues.
Q1: What is the minimum withdrawal amount in the 1?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only cash out the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI, and bank account information. This will ensure a smooth onboarding process. Please ensure all relevant details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours in some cases. This variation in processing time is worth noting for those who rely on timely transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If not resolved, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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