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1
This app is available for your device
Contact
+91 1347716025
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1?
To log in, open the app and enter your registered mobile number. After doing so, verify the one-time password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, ensure you have a stable internet connection. Wait for a strong signal before attempting to send an OTP. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details through email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve any issues you were experiencing. After reinstalling, you can log in and continue playing with the updated app.
Q1: What is the minimum withdrawal amount in the 1?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can only cash out their winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay primarily affects payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used in gaming, and you cannot withdraw them. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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