01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 3367299064
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal before attempting to send an OTP. If you still encounter issues after clicking to send the OTP, wait for the allotted time and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number you have. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the app's new features.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, and bonus money cannot be withdrawn. This means users can only cash out the funds they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay mainly affects the payment processing rather than the overall process completion.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn by anyone else, but rather used exclusively within your gaming activities. You can withdraw the winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their customer care centre for assistance.
We take pride in our robust resources, which include exceptional customer support available 24 hours a day, 7 days a week. Our cutting-edge encryption technology ensures unparalleled security, providing a safe and trustworthy environment for all players. Additionally, our gaming platform is certified by leading industry organizations, guaranteeing a fair and transparent gaming experience. Deposit and withdrawal options are also conveniently available, offering a range of choices to suit different needs and preferences. Players can easily fund their accounts using various methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options for experienced tech-savvy users.
At 01 game, our commitment to excellence extends beyond our wide range of games. We also prioritize exceptional customer service, available 24 hours a day, 7 days a week. Our friendly and experienced team is dedicated to resolving any issues or answering any questions you may have, through multiple channels. We offer real-time chat support, email assistance, and phone support to ensure that you receive the help you need, whenever you need it. Our customer service team is passionate about providing a seamless and enjoyable experience for all players. We understand that every player's needs are unique, and we strive to tailor our support to meet your individual requirements. Whether you need help with a game, have a question about our policies, or simply want to share your feedback, we're here to listen and assist. At 01 game, we're committed to creating an unparalleled online casino experience that puts the player at the center of everything we do. We believe that a fun and engaging gaming environment is built on a foundation of trust, reliability, and customer satisfaction. That's why we're dedicated to providing a safe, secure, and enjoyable gaming experience for all our players. Join us today and discover a world of excitement, entertainment, and thrilling opportunities, backed by our exceptional customer service and commitment to excellence.