01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 2936684413
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy and quick access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive the OTP after clicking "send", wait for the specified time to receive the code. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you can log in and play without any problems. This should fix any issues you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. By doing so, you can successfully complete the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for resolution. This may add an extra day to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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