01 game

01 game App support

Contact
+91 7806366514

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 01 game:

Q1: How to log in after installing the 01 game?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can try waiting a bit longer or seek assistance through the app's live chat support system. If you're unable to receive the OTP after the allotted time, contact the app's support team for help.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to customer support to transfer your account. This will facilitate a smooth transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to continue playing with ease.

Most Asked Questions Related To Withdraw In The 01 game:

Q1: What is the minimum withdrawal amount in the 01 game?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. The withdrawn amount is limited to the money earned from gaming, not including bonus rewards. Any bonus collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app, including saving your Aadhar card, UPI, and bank details. This information is required for verification and account setup. Completing these steps will enable the next stage of the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, users may experience delays in payment processing, which can take up to 24 hours to resolve. This delay can impact the overall completion time and may require additional waiting.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn as usual. The bonus money itself cannot be withdrawn, only the profits made from it.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a withdrawal request issue, first, check your transaction history in the settings. If the money is delayed, don't worry, as it will be added to your wallet account within 24 hours. If it still doesn't work, you can contact the care centre for assistance.

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