01 game
01 game
Share
Add to wishlist
This app is available for your device
01 game
This app is available for your device
Contact
+91 3996991149
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, you'll need to check your internet connection for a strong signal. After ensuring a stable connection, click 'send OTP' and wait for the code to be delivered. If the code doesn't arrive, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your same active phone number. If your number has changed, send your updated KYC details to customer support via email to initiate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app with the new updates.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, making it a higher withdrawal threshold compared to other similar apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can only access the funds they've earned through legitimate gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This ensures a smooth and secure experience. Please ensure that all necessary information is accurately and thoroughly inputted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasionally, payment delays may occur, requiring a wait of up to 24 hours. This variation in processing time is caused by the app's payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn by you.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
We recognize the significance of security and convenience when it comes to managing your funds. To ensure a seamless experience, we offer a variety of deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options. Our user-friendly interface makes it easy for both newcomers and experienced players to navigate our extensive library of games and take advantage of our generous bonuses and promotions.
Our friendly platform ensures a seamless navigation, making it easy to explore our vast library of games and discover new favorites. At HexaPlay Casino, we prioritize our users' convenience and security, offering a range of deposit and withdrawal methods that cater to different needs and preferences. We accept various payment options, including credit cards, electronic wallets, and cryptocurrencies, all of which are protected by cutting-edge encryption technologies. This ensures that sensitive financial information remains secure and confidential, giving our users peace of mind when making transactions. With our multiple payment methods, users can choose the option that best suits their needs, whether it's a quick and easy deposit or a secure withdrawal. Our platform is designed to be user-friendly and intuitive, making it simple for players to manage their accounts and access their favorite games. At HexaPlay Casino, we understand the importance of security and convenience in online gaming. That's why we continually invest in the latest technologies and innovations to ensure that our platform remains fast, reliable, and secure, providing our users with a seamless and enjoyable gaming experience.