01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 8344194041
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that will be sent to your mobile number. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and ensure a strong signal is available. If you still don't receive the OTP, try clicking on "send OTP" again and wait for the allotted time. If the problem persists, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active phone number. If the number has changed, send your KYC details to customer support via email to complete the account transfer. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are restricted to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, adding an extra waiting time of up to 24 hours. This can extend the overall process to at most 27 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself, however, remains locked and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is pending. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't show up, contact their care centre for assistance.
01 game prioritizes responsible gaming, providing tools to help you manage your gameplay time and expenses. Our dedicated customer support team is available 24/7, 365 days a year, through live chat, email, and phone, to assist with any questions or concerns you may have. With our support, you can rest assured that you'll have a seamless and enjoyable experience. Our team is committed to ensuring that you can fully immerse yourself in the captivating world of 01 game, with unparalleled entertainment and emotion at your fingertips.
At 01 game, our commitment to excellence extends beyond our wide range of games. We also prioritize exceptional customer service, available 24 hours a day, 7 days a week. Our friendly and experienced team is dedicated to resolving any issues or answering any questions you may have, through multiple channels. We offer real-time chat support, email assistance, and phone support to ensure that you receive the help you need, whenever you need it. Our customer service team is passionate about providing a seamless and enjoyable experience for all players. We understand that every player's needs are unique, and we strive to tailor our support to meet your individual requirements. Whether you need help with a game, have a question about our policies, or simply want to share your feedback, we're here to listen and assist. At 01 game, we're committed to creating an unparalleled online casino experience that puts the player at the center of everything we do. We believe that a fun and engaging gaming environment is built on a foundation of trust, reliability, and customer satisfaction. That's why we're dedicated to providing a safe, secure, and enjoyable gaming experience for all our players. Join us today and discover a world of excitement, entertainment, and thrilling opportunities, backed by our exceptional customer service and commitment to excellence.